Please try these instructions:

  1. Open the Windows Start menu. This is the button in the bottom left corner of your screen that is shaped like the Windows logo.
  2. Then click to Settings. This is the gear-shaped icon just above the power button in the Start menu.
  3. Then click on Devices.
  4. Next, select Printers & Scanners. You can find this in the left sidebar.
  5. Then click Add a Printer.
    Note: Once Windows detects your printer, all you have to do is follow the on-screen instructions for setting it up. If this is the case, you can stop at this point. However, if Windows does not auto-detect your printer, proceed to the next step.
  6. Click “The printer that I want isn’t listed.” Once you select this, the “Add Printer” screen will pop up.
Select Add a printer using a TCP/IP address or hostname. The printer's IP address is labelled on the printer.



Alternatively you can use "Shared Printer by name" and enter: \\au-p-prn-03\printername

You should be able to find the printer name on the printer as well.